Updated on 04.10.2020
1.Terms and definitions
Seller - "Territory +7" Limited Liability Company (Russia), which sells Products remotely on the Site.
TIN 7727270443; location address: Kakhovka st., building No. 30, room I, office 13, Russia, Moscow, 117461.
Buyer- any individual or legal entity capable of accepting and paying for the Goods ordered by him in the manner and on the terms established by this Agreement and the current legislation of the Russian Federation.
A product is a material object of purchase and sale. Information about the Goods is posted by the Seller on the Website for sale via the Internet store by remote means. The list of Products posted on the Site may change at the discretion of the Seller without notifying the Buyer.
Agreement - this User Agreement, which governs the relationship between the Buyer (you) and the Seller (we).
2.1. By ordering and purchasing Products on the Site, the Buyer agrees and accepts all the conditions set forth in this Agreement.
2.2. The goods are presented on the Site through photo, video samples, graphic, text and advertising materials, which are the property of the Seller and are not a public offer. At the request of the Buyer, the Seller is obliged to provide by phone, via e-mail and other means of remote communication, other information about the product, which the Buyer deems necessary for him to make a decision to purchase the Product, including information on the certification of the product.
2.4. The Seller sells the Goods through the online store outside the territory of the Russian Federation.
2.5. The seller unilaterally accepts and changes the terms of the Agreement. In the relationship between the Seller and the Buyer, the provisions of the Agreement apply, in effect from the moment the Buyer registered or started using the Site.
2.6. The relations between the Buyer and the Seller are subject to the provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2 Chapter 30), delivery of goods (§ 3 Chapter 30), as well as the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992, No. 2300 -1 and other legal acts adopted in accordance with them.
2.7. The Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992, No. 2300-1 does not apply to legal entities and individual entrepreneurs ordering or purchasing Goods for entrepreneurial activity.
3. Subject of the agreement
3.1. The Seller, on the basis of the Buyer's Order and a prepayment of 100%, sells the Goods in accordance with the prices published on the Site, and the Buyer pays and accepts the Goods in accordance with the terms of the Agreement.
3.2. The Seller delivers the Goods to the Buyer in the manner and within the time frame agreed by the parties during the sale process.
3.3. The procedure and payment for the Delivery of the Order are stipulated in clause 7 of this Agreement.
3.4. The Seller reserves the right to refuse to sell the Goods to the Buyer who has violated the provisions of this Agreement.
3.5. The Seller reserves the full and unconditional right in any way to unilaterally modify, that is, change, supplement, delete and otherwise correct any clauses and parts of clauses of the Agreement without prior notification of the Buyer. But this is not the basis for the Seller's refusal from obligations under the Orders already made by the Buyer.
4. Product information
4.1. Photo, video samples imitate the Product presented on the Site. The actual appearance of the Goods may not coincide with the image presented on the Site. Each photo sample is accompanied by text information: article, price and description of the Product.
4.2. The online store reserves the right (but is not obliged) to pre-check, view, mark, select, modify or remove any content on the Site.
4.3. When the Buyer purchases technically complex goods that require specialized installation, the Seller is not responsible for the correct installation and use.
4.4. The technical characteristics of the goods may differ from those indicated on the website, check the technical characteristics of the goods at the time of purchase and payment. All information on the site about goods is for reference only and is not a public offer in accordance with paragraph 2 of Article 437 of the Civil Code of the Russian Federation. We kindly ask you to check the availability of the desired functions and characteristics when purchasing.
5. Ordering the Goods
5.1. The order of the Goods can be carried out in the online store - through the Site or by phone or other means of communication available on the site;
5.2. When ordering the Goods through the Site, the Buyer must go through the registration procedure, during which he indicates personal (personal) data. When registering the Buyer, the system asks for a password for the registered login. This password should only be known to the Buyer and should not be disclosed to third parties. In turn, the Seller guarantees non-disclosure to third parties of all user data entered during the registration process. Detailed conditions for the storage and use of personal data are set out in the Agreement on the processing of personal data.
5.3. If, following the formation of the Order, it is found that the Seller does not have the required quantity of the ordered Goods or does not have the required model, the Seller informs the Buyer about this. The Buyer has the right to agree to purchase the Product that is in stock instead of the one ordered before, or to cancel his Order.
5.4. The Order number is indicated in the electronic form of the Order on the Site and other documents generated by the Seller, confirming the fact of the Order and being an integral part of this Agreement.
5.5. The Seller informs the Buyer about the fact of placing the order and the necessary parameters of the order by e-mail.
6. Payment for the Goods
6.1. Goods and Services are payable at prices set by the Seller.
6.2. Online shop prices include all taxes and are in RUB. The cost of delivery is not included in the prices indicated on the Site, but is communicated to the buyer when placing the order as a separate item in the calculation of the total cost of the order, which consists of two parts: the price of the goods and the cost of delivery.
6.3. The price of the Goods in the online store can be changed by the Seller unilaterally. At the same time, the price for the Goods already ordered by the Buyer is not subject to change.
6.4. The goods are payable in the ways available on the website or by individual agreement:
-by paying with a payment card at the time of placing the Order or at the time of receipt of the Goods by the Buyer;
-by transferring non-cash funds to the settlement account of the Seller (provided that the Order number is indicated);
-by using electronic means of payment.
7. Delivery of the Goods
7.1. Delivery of the Goods ordered in the online store is carried out by the ‘DPD’ courier service.
7.2. The possibility of another Delivery option, not described in this section, is negotiated separately with the interested Buyer.
7.3. Shipping charges, if any, are paid by the Buyer. The exception is the online store promotions, which involve free shipping.
7.4. If the Buyer has not received the Goods through his own fault (for example, he was absent at the agreed time at the place of receipt of the Goods), the Seller has the right to demand payment for Delivery services in full, if the Delivery method provides for payment. The repeated call of the Seller's representatives for the purpose of Delivery is also paid by the Buyer.
7.5. Upon delivery of the Goods to the Buyer, the delivery service sends him all the necessary documents confirming the purchase of the goods.
7.6. The Buyer has the right to accept or refuse the Goods at the time of its Delivery by the delivery service in accordance with Section 8 of this Agreement.
8. Return of goods and funds
8.1. Starting from the day of the delivery, the Buyer can return the Product of proper quality within 7 (seven) days, excluding the day of purchase. Transportation costs are paid by the Buyer. The exchange of the Goods of good quality is carried out if the specified Goods have not been in use, their presentation, consumer properties, seals, factory labels are preserved, and there is also a document confirming payment for the specified Goods.
8.2. Goods of inadequate quality can be replaced by a similar Goods of good quality or returned to the Seller. In this case, the costs of Delivery of the Goods are paid by the Seller. The exchange of the Goods is made by returning the Goods of inadequate quality and selling a new product. The Seller reserves the right to accept the Goods of inadequate quality from the Buyer and, if necessary, check the quality of the Goods. If, as a result of the examination of the Goods, it is established that its shortcomings have arisen due to circumstances for which the Seller is not responsible, the Buyer is obliged to reimburse the Seller for the costs of the examination, as well as the costs associated with its carrying out of storage and transportation of the Goods.
8.3. If any defect is found in the Goods, the Seller has the right to demand from the Buyer to provide a photo of:
· The declared defect;
8.4. If the Buyer has difficulties with the Goods purchased from the Seller, he can contact the customer service department of the online store at the indicated e-mail addresses and phone numbers. There are also provided photographic materials with the identified deficiencies.
8.5. Refunds to the Buyer are made after inspection and acceptance of the Goods by the Seller, subject to the Buyer's filling in the corresponding application.
8.6. Refunds to the Buyer are made in accordance with the current legislation of the Russian Federation, but in any case no later than 30 calendar days from the date of receipt of the relevant Buyer's application in writing or by e-mail
8.7. The buyer is responsible for the accuracy of the details specified in the application for the return of funds.
8.8. The Seller does not accept claims for the Goods if, upon acceptance, the Buyer opened the packaging and inspected the Goods with the signing of the corresponding sales receipt in the following cases:
-Absence of the Goods in the package, when returned by the Buyer;
· Presence of external mechanical damage;
· If the product is damaged due to the fault of the Buyer or the Product is not the one that was purchased in the online store as a return.
8.9. The Seller has the right to establish other conditions for the return and exchange of the Goods that do not violate the Buyer's rights in accordance with this Agreement and the Law of the Russian Federation "On Protection of Consumer Rights" dated 07.02.1992, No. 2300-1.
9.1. All information contained on the pages of the Site, including images, product characteristics, text descriptions, design, logo, trademark, are the property of the Seller. Copying, downloading and any other use of the content of the online store for commercial purposes is strictly prohibited without the prior written consent of the Seller.
9.2. The User undertakes not to send unauthorized advertising messages (junk mail, spam) to the e-mail addresses indicated on the Site.
10.1. The Seller guarantees the confidentiality of the data about the Buyer.
10.2. The online store reserves the right to terminate access to the Personal Account and block and / or cancel registration without prior notice to the Buyer and does not bear any responsibility for terminating access to its services. In this case, the Buyer's information is destroyed, and his registration is canceled.
10.3. In case of violation by the Buyer of the terms of this Agreement, the Seller has the right to suspend cooperation and / or use of the Site for this Buyer until the User eliminates the violations and reimburses (compensation) the losses caused to the Seller by such violation in full.
10.4. The Seller does not inform the Buyer about the removal or refusal to publish reviews. The Seller has the right not to publish the Buyer's review due to inconsistency with the actual experience of using the Products or if the information is not useful for other Buyers of the Site.
10.5. The Seller has the right temporarily to suspend the operation of the Site for technical, technological or other reasons - for the period of elimination of such reasons with prior notification of the Buyers or without such notification.
10.6. In order to inform quickly the Buyers about new arrivals of the Goods, special promotions and sales, the Seller automatically includes in his mailing list all email addresses specified by the Buyer when registering on the Site. This applies to those addresses that have an agreement in the settings to receive newsletters from the Seller by e-mail. The Buyer has the right to unsubscribe from the Seller's mailings by clicking on the corresponding link in the newsletter.
11. Responsibilities of the parties
11.1. The seller is not responsible for:
11.1.1. For the accuracy of the data specified by the Buyer when registering and ordering the Goods, as well as for the sale and delivery of the Goods due to the Buyer's indication of false information about himself.
11.1.2. For the actions of related services and services used to provide services to the Buyer, but not owned by the Seller: banks, postal services, Internet providers, email services, payment systems, etc.
11.2. The Order may be canceled by the Seller if the Order is not delivered to the Client through no fault of the Seller within 7 (seven) days from the date of the Order. In this case, after the expiration of the period specified in this clause, the Seller has the right to refuse to fulfill its obligations under this Agreement with the notification of the Buyer.
11.3. Use of the Site is allowed only by adults. The Buyer is responsible for any (even without his permission) use by minors under 18 years of age, account in the online store, as well as for all actions committed by minors on the Site.
12. Settlement of disputes
12.1. In the event of any disputes or disagreements related to the execution of the Agreement, the Buyer and the Seller will make every effort to resolve them through negotiations, consideration of complaints, claims or other requests from the Buyer. If disputes are not resolved through negotiations, then they are subject to resolution in the manner prescribed by the legislation of the Russian Federation.
12.2. For all other issues not provided for in this Agreement, the Buyer and the Seller are guided by the current legislation of the Russian Federation.
13. Special conditions, force majeure
13.1. The Buyer and the Seller are exempt from liability for partial or complete failure to fulfill obligations under this Agreement if this was the result of extraordinary events (force majeure) that occurred after the conclusion of the Agreement. Such incidents include force majeure circumstances that neither side could have foreseen or prevented by reasonable measures: floods, fires, earthquakes, a meteorite fall, explosions, storms, epidemics and other natural phenomena, as well as military actions, terrorist acts, civil actions, disobedience, etc.
14. Validity period
14.1. This Agreement enters into force from the moment of registration of the Buyer on the Site or contacting the Seller to purchase the Goods.
14.2. The moment of circulation is the moment when the Buyer actually began to take actions aimed at purchasing the Goods from the Seller.